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18
May

Is Federated Search Used in Pharma

Posted by on in Deep Web
  • Hits: 445

I just came across this Fall 2014 survey conducted by one of our competitors who shall remain nameless (at least until you click on the link at the end of this blog post) which I found interesting and wanted to share with our readers.

 

stethoscope lying on keyboard of a laptop

Our competitor surveyed members of SLA (Special Library Association), mostly members of the PHT (Pharmaceutical & Health Technology) Division on whether they use federated search today and if not would they find federated search useful and what features would such a federated search solution need to have.

 

Question 2 of the 6 question survey asked – “Does your information center provide a ‘federated search’ function that allows users to search *all* of your organization’s online content resources with a single query? 81% of the respondents said “No”.

 

Explanations as to why federated search has not been more adopted in pharmaceutical companies, even though these companies have a wealth of content to access (and accessing this content is not so easy), seems to have to do at least to a large extent, with the lack of IT cooperation with the Knowledge Management or Information Services Group.

 

 

I have certainly been on a number of prospect calls which included IT where the was a lack of understanding of the power of federated search and a reluctance to add yet another tool to the set of tools/software that IT needs to support. What I propose to many prospects is that we start with a solution that is hosted by us in the cloud, minimizing the involvement of IT. Once the value of our service is proven to our customer if they now want to add internal content to their Explorit Everywhere! subscription and public content that we are searching from the cloud then we can move our solution to servers sitting behind the customer’s firewall.

 

When asked in question 5 of the survey, what respondents thought were the main drawbacks of not having federated search, the answers – which I was very happy to see – included:

 

87.50 % — Time spent looking multiple places for information

71.88 % — Missed information / opportunities due to “inexpert searching”

68.75 % — Reduced usage of online information sources

65.63 % — Over-reliance on search engines as primary research tool

All-in-all this is a very interesting survey. The survey results and analysis is available starting on page 18 of the Fall 2014 CapLits newsletter.

 

Source:  http://www.deepwebtech.com/2016/04/is-federated-search-used-in-pharma/

 

 

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